Privacy Policy

Updated on September 2026

INTRODUCTION

The International School of Choueifat – Muscat (collectively referred to as the "School", "we", "us", "our", or "ours") values and takes your privacy rights seriously. We are committed to be transparent about the data we collect about you, how it is used and with whom it is shared as set forth herein.

This Privacy Policy (the "Policy") applies to the Personal Data collected from all users of the iscmuscat.edu.om website (the "Website").

The controller of this Website is:

The International School of Choueifat — Muscat
Postal Code 111 C.P.O
Muscat, Sultanate of Oman

Questions, comments, and requests regarding this Policy should be addressed to: info@iscmuscat.sabis.net

The terms "you," "your," and "yours" refer to the user or viewer of the Website / and or the parent or legal guardian of a student as applicable.

This Policy, together with our Terms and Conditions sets out the basis on which any Personal Data we may collect about you, or that you choose to provide to us, and your choices and rights regarding our use of your Personal Data. It also explains the purpose of processing your Personal Data and how we keep it safe. Please read the following sections carefully to understand our views and practices regarding your Personal Data and how we handle it.

We reserve the right to make changes periodically to this Policy at our sole discretion. Changes to the Privacy Policy will be posted on this page.

DEFINITIONS

Personal Data: “any data, regardless of its source or form, that may lead to identifying an individual specifically, or that may directly or indirectly make it possible to identify an individual, including name, personal identification number, addresses, contact numbers, license numbers, records, personal assets, bank and credit card numbers, photos and videos of an individual, and any other data of personal nature”.

Processing: Any operation performed upon personal data, including but not limited to collection, storage, use, erasure, recording, disclosure, transmission, alteration, distribution, etc.

Data Subject: Any individual whose personal data is being collected, held, or processed.

A cookie:  is a small file of letters and numbers that we store on your browser or your device when you visit our website for its proper operation.

INFORMATION COLLECTED ON OUR WEBSITE

The types of Personal Data the School collects about prospective students, students, and parents and/or guardians (‘Parents’) before, during, and after a student’s enrollment at the School, as well as other individuals/visitors who come into contact with the School, include the following:

• Contact Details (e.g. name, home address, E-mail address, phone number)
• Content Data (e.g. text input)
• Usage Data (e.g. interest in Website’s contents, access time)

The School collects the Personal Data held about a Data Subject through an “Application Form,” “Interest Form,” or other forms filled out by Parents, essential to process your application and to contact you. 

Occasionally, visitors submit their Personal Data through the "Contact Us" form on the Website. The required details are necessary for contacting the Website visitors and processing their inquiry.

CHILDREN'S PRIVACY

We place great importance on protecting the privacy of young children who may use the Website. We do not knowingly solicit or collect Personal Data from individuals under the minimum age required by applicable laws. To use our Website, you must be of the age of majority in your jurisdiction. Individuals under this age may only use our Website under the supervision and with the involvement of a parent or legal guardian.

If you are a parent or legal guardian and believe that your child has provided us with Personal Data without your consent, you may contact us at privacy@sabis.net  (). You have the right to exercise all applicable data protection rights on behalf of your child, including the right to request access to, receive a copy of, or request the deletion of any Personal Data submitted

PURPOSE OF DATA COLLECTION

Type of Personal Data Collected and Collection Purpose:

1. Personal Data You Give to Us Voluntarily through E-forms which may include but not limited to:

Application Form:
Personal data submitted via the Application Form is collected to facilitate and manage the student’s registration and admission process. This includes identification data, contact details and other relevant data. Access to all data is strictly limited to authorized school personnel.

Contact Us Form:
Personal Data submitted through the Contact Us form is used to respond to your inquiries and to contact you based on your request.

Event Forms:
Forms created for School events.

2. Information We Collect Automatically About You

The Personal Data collected automatically through cookies or the web server logs is used to ensure that content from our Website is presented in the most effective manner for you. This data is also used to administer our Website and perform internal statistical and trend analysis to improve the user experience and performance of our Website.

No automated or profiling-based decision-making would be performed.

DATA SECURITY

We are committed to protecting your Personal Data and processing it securely. To safeguard your information, we have implemented administrative, technical, and physical security measures designed to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to the Personal Data we collect, store, or use.

These measures include, but are not limited to, Role-Based Access Control (RBAC), which restricts access to Personal Data to authorized employees and agents who require it to operate, maintain, or improve our applications and services; Multi-Factor Authentication (MFA); data masking; encryption and secure transmission using industry-standard protocols to protect data both in transit and at rest; logging and auditing where access and system activities are logged and reviewed periodically to detect and prevent unauthorized use; secure infrastructure controls, to protect the Platform from unauthorized access.

We remain committed to maintaining the confidentiality, integrity, and availability of your Personal Data and continually review and enhance our security measures in alignment with industry best practices and applicable legal requirements.

LINKS TO OUR SOCIAL MEDIA PORTALS

We maintain an online presence on social media networks and platforms in order to communicate with users and interested parties and inform them about our services.

With that, your Personal Data may be processed beyond the country/geographical region in which you reside. Depending on the social media provider and/or the online video hosting services (Facebook , Instagram, X and YouTube they may perform other data processing. For details, refer to the respective platforms' terms of use and data privacy policies.

We are not responsible for third-party links to other websites. We are not responsible for the content or data processing generated on third-party websites and accessible by links or hyperlinks on our Website. We will also not be responsible for the Personal Data that they share on other websites or social media platforms.

Our Website may contain links to external social media platforms and third-party websites. These links are provided for your convenience and to enable you to learn more about our services and engage with us.

Please note that when you click on these links, you will be redirected to third-party platforms that operate independently from us. We do not control and are not responsible for the content, security, or data processing practices of such external websites.

We encourage you to review the privacy policies and terms of use of any third-party platforms you visit before providing any personal data.

LINK TO ONLINE VIDEO HOSTING

We use Vimeo, the online video hosting service from Vimeo Inc., 555 West 18^th Street New York, New York 10011, on our Website. You may adjust your Vimeo data privacy settings by referring to their privacy policy found at: https://vimeo.com/privacy

EXTERNAL LINKS

The Website includes links to external sites within the SABIS^® Global Network, such as the SABIS^® Careers, SABIS^® Digital Platform or the SABIS^® Newsletter. Please refer to the privacy policies of each external site within the SABIS^® Global Network to understand how your Personal data is being processed.

USE OF GOOGLE ANALYTICS

The Website uses Google Analytics – a web analytics service from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. (“Google”) – to generate reports on the Website activities, which help us improve our services using active IP anonymization.

For more information about Google Analytics cookies, you can access the following link:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

To opt out of Google Analytics (relating to your use of our Website), you can adjust your cookies settings, or you can download and install the Browser Plugin available by visiting: https://tools.google.com/dlpage/gaoptout?hl=en

USE OF GOOGLE MAPS

We use Google Maps on our Website. Google Maps is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

The Google Maps plug-in is included by embedding the service on our Website using what is known as iFrames. When loading these iFrames, under certain circumstances, Google may collect and process information (including personal data). We cannot exclude the possibility that Google may also transmit this information to a server in a different country.

We do not collect any data when you use Google Maps through our Website.

The purpose of having Google Maps on our Website is to display our address and make further information available to you by providing access routes to the respective locations; therefore, making it possible for you to plan your journey independently.

Information on Google’s existing Privacy Shield certification and other relevant data on Google’s data processing within the framework of the use of Google services can be found at: https://policies.google.com/privacy

The legal basis for the processing of personal data described herein is for your legitimate interest in benefiting from the great services which Google Maps offers.

PERSONAL DATA ERASURE AND STORAGE DURATION

We will endeavor to keep your information accurate and up-to-date, and not keep it for longer than is necessary.

The ‘Interest Form’, “Event Form”, “Application Form “and “Contact Us Form” available on our Website (referred to in this Policy as ‘Forms’) are created using the School’s Customer Relationship Management (CRM) web application, which is integrated with the Website. The Personal Data collected from these Forms will be stored in the School CRM’s database for a specified period, starting from the date of submission. This duration is necessary for the purpose of data collection and is detailed in each form's privacy statement, which must be consented to before submitting the form.

Event Related Form: Retained for 10 days after the Event.

Academic Interest Forms including the Application, Interest and Contact Us Form: Retained until August 1 of the academic year of interest.

Parent Data: Retained while the student is enrolled and deleted one year after the student leaves the School.

We have no control over the duration for which data held by social network operators are stored for their own purposes. For details, please refer directly to the social network operators’ privacy policies.

PERSONAL DATA TRANSFER AND SHARING

The Personal Data collected through the E‑form—generated and processed via the School’s CRM web application—is securely stored in the School’s CRM database, which is hosted on Microsoft Azure data centers located in Europe.

Additionally, authorized employees of SABIS^® Educational Services S.A.L., based in Adma, Lebanon, may access your Personal Data solely for technical support purposes and only upon the School’s request.

DISCLOSURE TO THIRD PARTIES WITHOUT PREJUDICE TO THE PREVIOUS CLAUSE

We do not share your Personal Data with third parties without obtaining your consent. However, we may be required or need to disclose your Personal Data in the following circumstances:

• If we receive a valid request from the police, law enforcement agencies, regulatory bodies, or government authorities in the country of origin or elsewhere.
• We may share your Personal Data with our service providers in order to provide you with the necessary services. These service providers can be provided upon request and when applicable.
• We may share your data with relevant service providers for contract execution and business development.

LEGAL BASIS FOR THE PROCESSING OF YOUR PERSONAL DATA

Our legal basis for processing your Personal Data is dependent on the purpose for processing and may vary as described in this Policy and the service you are using. In general, we process your Personal Data under the following legal bases:

YOUR CONSENT

We process your Personal Data if you have consented to the processing activity. You may revoke your consent at any time by sending an E-mail to privacy@sabis.net Doing so will bar us from further processing of your Personal Data based on your consent, but will not impact the lawfulness of processing based on your consent before it was withdrawn.

CONTRACTUAL NECESSITY

When you submit an application or inquiry to the School, we process your Personal Data as necessary to take steps at your request prior to entering into a potential contract. This includes managing inquiries, supporting enrollment and admission processes, responding to expressions of interest, maintaining communication, and ensuring the functionality, development, and security of our systems.

All processing activities are carried out with appropriate technical and organizational safeguards to ensure the confidentiality, integrity, and security of your personal data, and are strictly limited to the purposes outlined in this Policy.

DATA SUBJECT RIGHTS

In certain circumstances, you have certain rights regarding your Personal Data. A summary of each right and how you can exercise it is set out below. To exercise any of these rights, please contact us by sending an E-mail to privacy@sabis.net

• Right of access – You have the right to request from us a copy of the Personal Data we hold about you.
• Right of revocation- you have the right to revoke consent to processing of your personal data, without prejudice to the processing that took place prior to the revocation.
• Right of rectification – You have the right to ask us to correct inaccurate or incomplete data we hold about you.
• Right to request deletion – In certain circumstances, you can ask for the data we hold about you to be erased from our records.
• Right to restriction of processing – Under certain conditions, you have the right to ask us to restrict the processing of your personal data.
• Right of portability – You have the right to have the data we hold about you in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another organization, where technically feasible.
• Right to object – You have the right to object to certain types of processing, such as direct marketing.
• Right to object to automated processing, including profiling – profiling-based activities are not carried out under any circumstances.
• Right to notification- you have the right to be notified of any breach or infringement of your personal data, and of the actions taken in this regard.
• Right to lodge a complaint – if you object to our processing of your personal data, you have the right to complain to the Ministry of Transport, Communications and Information Technology (MTCIT) , or the alleged infringement of data protection laws has taken place.

ACCEPTANCE AND CHANGES TO THE POLICY

By using our Website, you agree to and consent to this Privacy Policy. Any changes we may make to this Policy in the future will be posted on this page.